Last updated: June 16, 2025

Welcome to Moerahnie.com. Your privacy is important to us. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services via this website.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information: Full name, email address, phone number, shipping address.

• Transaction Details: Products purchased, amount paid, payment method, transaction date.

• Account Information: Username, encrypted password, login history.

• Technical Data: IP address, browser type, device information, user activity on our website.

• Third-Party Login Data: (if you use Google/Facebook/TikTok login).

2. How We Use Your Information

The information we collect may be used for:

• Processing and fulfilling your orders

• Managing your customer account

• Providing customer service & order updates

• Sending promotional emails (with your consent)

• Analyzing user behavior to improve our services

• Fraud detection and abuse prevention

3. Cookies and Tracking Technologies

We use cookies to:

• Store user preferences

• Simplify login sessions

• Track on-site activity for better user experience

• Show you relevant ads through remarketing tools

You may disable cookies in your browser settings, but this may limit some site functionalities.

4. Sharing Your Information

We do not sell or rent your personal data to any third party. However, we may share data with trusted third-party services, including:

• Shipping partners (JNE, SiCepat, etc.)

• Payment gateways (Midtrans, Xendit, etc.)

• Marketing & analytics tools (Google Analytics, Meta Pixel)

• Legal authorities when required by law

All third parties are bound by strict data protection agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all transactions

• Brute force login protection

• Regular malware scans and firewall defense

• Restricted admin access only to authorized staff

Although we follow best practices, no system is 100% secure. If a major data breach occurs, we will notify affected users promptly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Opt out of direct marketing

• File a complaint to data protection authorities (if applicable)

To exercise your rights, please contact: legal@moerahnie.com

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please read their privacy policies separately.

8. Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted on this page. We recommend checking this page periodically for updates.

9. Contact Us

For any questions regarding this Privacy Policy, you may contact us at:

📧 Email: legal@moerahnie.com
📍 Address: Komplek Business Park Kebon Jeruk, Jl. Meruya Ilir Raya No.21, Jakarta Barat, DKI Jakarta 11620, Indonesia